The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
What information is being collected?
Unless you apply for a free trial of our services or desire to be placed on our free market distribution list, we acquire no information that could help identify you, the visitor to our website.
For those who desire to be added to our free market distribution list, information we require includes your name and email address which is then recorded in our database. This information is not shared with anyone outside the company.
For those requesting a free trial of our services, this requires you to provide us with enough information to positively identify you.
Information requested includes:
– Full Name
– Phone Number
– Email Address
– Other desired information includes:
– Area of focus
– Role in financial markets
– Product you would like to trial
– Extra information you would like us to know about you
– Your potential interest in new products if they become available and how to contact you in this instance.
Who is collecting it?
Once you enter the information on our website and you click on submit, the information is then automatically forwarded to some of our employees via email. The recipients of the email include the head of our different product groups plus our sales manager.
How is it collected?
All the information is collected via the free trial/free market distribution forms
Why is it being collected?
Once the information is received by us via email, it is used to evaluate the suitability of the potential candidate for a free trial by our team. If the information provided is insufficient to determine the suitability of our products, the request for trial may simply be discarded. Non-professional email addresses, lack of telephone number may result in dismissal of the request.
How will it be used?
For candidates whose information appears to confirm they are financial market professionals, will then be contacted by one of our sales representative via telephone. The phone call determining if the information provided to us was correct, and the suitability of a free trial of our products.
Who will it be shared with?
The information submitted via the website is only be shared internally within the company. Upon a free trial offer being made , all the provided information will be entered in our Customer Relationship Management (CRM) platform. Our CRM platform enables us to keep track of ongoing trials, conversion to paying customers, termination of contracts. The information in our CRM is kept as a record beyond the termination of the contract and/or free trial period enabling us to better serve potential clients if they request a new trial in the future.
What will be the effect of this on the individuals concerned?
Applying for a free trial via our website is fully will result in some information such as name, email address, telephone number and other information being gathered by us. This information does not include birthdate, address, financial information that can be used for identity theft.
Is the intended use likely to cause individuals to object or complain?
The information we receive from you, our prospective client is provided to us voluntarily when you apply for a free trial. For those individuals who would prefer to remain anonymous, we recommend they refrain from applying for a free trial of our service.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include, but is not limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Folded Book Art or Cottages in Pembrokeshire.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls.
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
- Fillable PDF Forms Creation
In Touch Capital Markets Ltd
1st Floor Woodcock House
Gibbard Mews, 37 High Street
Wimbledon Village, London SW19 5BY